Does my jewellery from Sixth Jannah have warranty? 

Yes, at Sixth Jannah, we take pride in the quality of our jewellery pieces and are committed to ensuring that our customers are fully satisfied with their purchases. As such, we offer a lifetime warranty on all of our jewellery pieces.

Our lifetime warranty covers any manufacturing defects that may arise with your jewellery piece. If you experience any issues with your piece, simply contact our customer service team via email or Instagram, and we will work with you to resolve the issue promptly.

We stand behind the quality of our products and are committed to ensuring that our customers can wear our jewellery pieces with confidence. Whether you are purchasing a piece for yourself or as a gift, our lifetime warranty provides added peace of mind, knowing that you are investing in a high-quality, durable piece of jewellery.

At Sixth Jannah, we believe in building long-lasting relationships with our customers and are dedicated to providing exceptional customer service. Our lifetime warranty is just one of the ways we demonstrate our commitment to our customers and our belief in the quality of our products.

If my jewellery fades or tarnishes, what do I do?

If you have noticed any signs of fading or tarnishing on your jewellery piece, please don't hesitate to contact us at hello@sixthjannah.com.au. We are committed to ensuring that you are fully satisfied with your purchase, and we want to address any concerns you may have as quickly as possible.

When contacting us, please provide the following information:

• Your order number
• A clear photo of the affected area on your piece
• Your current shipping address
• The name, colour, and other details of your item, 

Our team will work with you to resolve the issue and ensure that your piece is restored to its original beauty.